Store Help FAQ

How do I make a purchase?

To purchase a game, visit the store page, select the game you wish to purchase, and click the "Buy Now" button. You will then follow the steps to complete your payment and receive your game.

Can I buy games on mobile?

Yes, you can purchase games on mobile. Simply visit the store page using your mobile browser and follow the same steps to make a purchase.

Do you offer refunds?

Refunds are available in certain cases, such as purchase errors or technical issues. Please refer to our refund policy for more information or contact customer support.

How do I contact support?

You can reach out to customer support by visiting our Help section on the website or by using the contact form available on the contact page.

What do I do if I have technical issues with a game?

If you're experiencing technical issues, please visit our Help section where we offer troubleshooting steps. If the issue persists, you can contact support for further assistance.

How do I install a game?

After purchasing a game, you will receive a download link or instructions on how to install the game on your system. Follow the provided steps to install and start playing.

Are there any discounts or promotions?

We offer occasional promotions and discounts. Be sure to subscribe to our newsletter or check our News section for the latest offers and updates.

Do you support game mods or custom content?

Game mods and custom content are supported depending on the game. Please check the game's page for specific information on modding or creating custom content.

How can I find new games?

You can find new games by visiting the Browse section on the store or by checking the Featured Games area on the homepage.

Can I gift a game to someone?

Yes, you can gift a game to someone. After purchasing a game, you will be given an option to send the game as a gift along with a personalized message.

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